WhatsApp for travel agencies and tourism businesses
Travel enquiries, booking follow-ups, confirmations, and trip updates — handled on the app your travellers already use.
Travellers often have questions before, during, and after booking. Slow responses, missed follow-ups, or scattered communication can make it harder for travel teams to convert enquiries and deliver a smooth customer experience. Karyagrah helps travel and tourism teams manage enquiries, automate booking follow-ups, organize confirmations, and share important trip updates — from one shared inbox the whole team can see.
Travel Enquiries
Manage questions about destinations, packages, availability, pricing, itineraries, and other travel requirements.
Booking Follow-ups
Automatically follow up with interested travellers so promising booking enquiries don't get missed.
Booking Confirmations
Keep booking confirmations and important reservation-related communication organized in one place.
Trip Updates & Reminders
Share relevant itinerary information, departure reminders, schedule updates, and other important trip communication.
Shared Travel Team Inbox
Manage traveller conversations in one shared inbox so your team can collaborate without losing context.
Traveller Records in CRM
Access traveller details and previous conversation history before responding, giving your team better context for every interaction.
Frequently asked questions
Can Karyagrah help manage travel enquiries?
Yes. Your team can manage questions about destinations, packages, availability, pricing, and other travel requirements from a shared workspace.
Can we automate booking follow-ups?
Yes. Karyagrah allows you to configure automated follow-up workflows so interested travellers can be followed up without manually tracking every conversation.
Can we send booking confirmations and trip updates?
Yes. Karyagrah can support configured communication workflows for booking confirmations, reminders, itinerary information, and relevant trip updates.
Can we see a traveller's previous conversations and details?
Yes. Traveller records and previous conversation context can help your team understand customer requirements before responding.
Can multiple travel agents manage customer conversations?
Yes. A shared team inbox allows multiple team members to collaborate while maintaining conversation context and visibility.