WhatsApp for clinics, hospitals, and diagnostic labs
Appointment reminders, follow-ups, and patient communication — handled on the app your patients already use.
Patients miss appointments because a phone call went unanswered and an SMS went unread. WhatsApp is different: it gets opened. Karyagrah lets your front desk confirm bookings, send prep instructions, share reports, and follow up after a visit — from one shared inbox the whole team can see.
Appointment reminders
Send an automatic reminder before every appointment, so fewer slots go empty.
Booking confirmations
Confirm the date, doctor, and location the moment a booking is made.
Report delivery
Share lab reports and prescriptions as documents, straight to the patient's chat.
Post-visit follow-up
Check in after a procedure and route any reply to the right staff member.
Shared front-desk inbox
Every patient conversation in one place, so nothing depends on one person's phone.
Patient records in CRM
See past visits and previous conversations before you reply.
Frequently asked questions
Can we send appointment reminders automatically?
Yes. Schedule an approved WhatsApp template to go out a set number of hours before each appointment, and replies land in your shared inbox.
Can multiple front-desk staff use the same number?
Yes. One WhatsApp number can be shared by your whole team, with each conversation assigned to a specific staff member so nothing is answered twice.
Is patient communication kept private?
Conversations are restricted to the branch they belong to, and access is controlled per role, so staff only see the patients they are meant to.