WhatsApp Bot & WhatsApp Chatbot for Business
Build a WhatsApp chatbot that answers instantly, captures leads, follows structured workflows and transfers complex conversations to your team with full context.
Instant answers
Resolve common questions around the clock from approved business information.
Lead capture
Collect names, requirements and preferences, then save them directly in your CRM.
Human hand-off
Route sensitive or complex conversations to the right agent without losing context.
What is a WhatsApp bot?
A WhatsApp bot is an automated assistant connected to a business WhatsApp number. The terms WhatsApp bot and WhatsApp chatbot are commonly used for the same solution: software that receives a message, follows a workflow or knowledge source, and sends the appropriate response.
Businesses use chatbots for FAQs, lead qualification, appointment booking, catalogue discovery, order updates and support triage. Automation handles repetitive first steps while human agents remain available for judgement, empathy and exceptions.
Build a no-code WhatsApp chatbot with Karyagrah
Karyagrah provides a visual bot builder for creating messages, questions, buttons, conditions, WhatsApp Flows, lead-capture steps and agent hand-offs without writing code.
Connect the bot to your business knowledge base for open-ended answers, test every route before publishing, and review real conversations to improve accuracy over time.
Official WhatsApp Business Platform connection
Karyagrah works with Meta's official WhatsApp Cloud API. The platform helps businesses manage compliant conversations, approved message templates, automation and shared-team operations from one workspace.
A reliable setup respects customer consent, opt-outs, message quality and Meta's platform policies. Every automation should also include a clear path to live support.
Frequently asked questions
Is a WhatsApp bot different from a WhatsApp chatbot?
In normal business use, both terms refer to an automated assistant on WhatsApp. WhatsApp chatbot emphasises conversation, while WhatsApp bot is the shorter search term.
Can I build a WhatsApp chatbot without coding?
Yes. Karyagrah's visual flow builder lets you connect messages, questions, buttons, conditions, lead capture and human hand-off steps without writing code.
Can a WhatsApp bot capture leads automatically?
Yes. It can collect contact details and requirements, save the lead in your CRM and assign the conversation for follow-up.
Can customers talk to a human agent?
Yes. Karyagrah can transfer the chat and its full history to a live agent whenever human help is requested or required.