Connect AI Agent with Karyagrah
Sahayak auto-answers customer questions from your Knowledge Base — on WhatsApp, your website and Instagram. It asks a clarifying question when needed and formats replies cleanly.
Setup guide
Connect in 4 clear steps
Build your Knowledge Base
Open Knowledge Base and add FAQs, policies and product details — or click Import to pull them from a PDF/DOCX document or your website automatically.
Top up your AI wallet
In Integration Hub, open the AI Agent card. It shows your balance in rupees, what each reply costs and a ledger of every deduction. Add credit with the top-up button (a tax invoice is issued), and set a low-balance alert so the agent never goes quiet by surprise.
Test it
Use the test chat in the Agent Studio to ask a few real questions and check the answers come from your Knowledge Base.
Add the AI Agent node
In Bot Builder, drop an AI Agent node where you want smart replies. Turn on ‘Keep answering’ so it can ask a short clarifying question — with tap-to-answer options — and follow up. Optionally hand off to a person when confidence is low.
Go-live checklist
Ready to configure AI Agent?
Sign in, select the correct branch and follow the matching portal section.