Everything you need to scale without the clutter
Karyagrah combines shared inboxes, automation, CRM, billing, and white-label controls in one system. This page shows how the pieces fit together.
See the actual workspace your team will use
No generic mockups. Explore real Karyagrah screens and understand exactly how each part helps your team work.
See the whole operation
Know what needs attention before it becomes a problem
Track open chats, team activity, resolutions, contacts, and message volume from one branch-level command centre.
Simple at the surface, structured underneath
The platform has clear jobs at each level: manage conversations, automate workflows, and scale partners.
Operations Hub
Shared inbox, assignments, SLA visibility, and team collaboration in one place.
Automation Flow
Lead capture, routing, follow-up, and handoff steps shown as a simple workflow.
Partner Portal
White-label branding, revenue visibility, and client controls for reseller growth.
Feature detail, but easier to scan
Every capability has a clear job, an operational outcome, and enough detail to evaluate how it fits your team.
Shared Team Inbox
All WhatsApp conversations in one place. Assign chats, collaborate in real-time, and keep ownership visible.
Conversation level collaboration, assignment, status tracking, and history.
Visual Bot Builder
Drag-and-drop chatbot flow editor. Build intelligent auto-replies without writing code.
Supports message, condition, delay, assignment, API call, and template nodes.
Bulk & Drip Campaigns
Send template broadcasts to thousands or run automated drip sequences on schedule.
CSV mapping, rate limiting, queued execution, and campaign progress tracking.
CRM & Contacts
Manage leads, tags, pipeline stages, and follow-ups from the same workspace.
Contacts, leads, notes, tasks, saved views, dedupe, and assignment rules.
Analytics & Reports
Track delivery rates, agent performance, response times, and campaign success in real time.
Dashboard metrics, branch stats, activity feeds, and audit-safe records.
Branch Number Setup
Keep one active WhatsApp Business number per branch for clean ownership and routing.
Scale numbers by adding branches, with branch-level setup status and token visibility.
AI Assistant
Answer customer questions 24×7 from your Knowledge Base using your own OpenAI or Claude key.
Smart, multi-lingual replies with an optional hand-off to a human when the AI isn't confident. Billing stays on your AI account.
Orders on WhatsApp
Take orders in chat and move them Placed → Confirmed → Packed → Out for delivery → Delivered.
Every step auto-notifies the customer on WhatsApp. Perfect for grocery, D2C and services — no external store required.
Payments in chat
Send a payment link and collect money inside the conversation with PayU, Stripe or any gateway.
Stripe Checkout for international cards, PayU for UPI/cards, or your own custom link — all on your merchant account.
Rich media & location
Send PDFs, videos and your shop's map pin, or ask the customer to share their location.
New bot nodes for documents (invoices, menus), videos, sending a location, and requesting one — built for delivery and local businesses.